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Our Approach to Treatment Investment

Thoughtfully tailored treatment planning across advanced skin health and corrective aesthetics, guided by clinical judgment rather than a fixed menu.

Every treatment plan is developed individually, based on your skin concerns, goals, and the level of care required.

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Our clinic offers a focused range of services including permanent makeup (restorative pigmentation) and targeted laser treatments for wrinkles, skin rejuvenation, pigmentation, redness, and spider veins.

We provide multi-modal, stacked corrective treatments, carefully layering our technologies to deliver advanced aesthetic refinements. Additional treatments include Hydrafacial, microneedling, and chemical peels.

The application process allows us to determine whether we can responsibly and effectively address your objectives, and whether our approach is the right fit.

Investment Tiers

Focused Skin Treatments

Typically CAD 2000 - 4000

Targeted treatment plans addressing specific concerns such as pigmentation, redness, texture, or overall skin quality. These plans may include laser, Hydrafacial, microneedling, or chemical peels and are often maintenance or single-concern focused.

Corrective Skin & Pigmentation Care

Typically CAD 4000 - 8500

More involved corrective treatment plans designed to address persistent or complex concerns. This may include restorative pigmentation, advanced laser correction, or combined modalities delivered over multiple sessions.

Comprehensive Skin Programs

CAD 9000+

A multi-phase, comprehensive approach designed to address multiple concerns or long-standing skin conditions. These programs integrate corrective treatments with ongoing skin health strategies for consistent, long-term results.

* Note: The above tiers are an example of different levels of cosmetic investments and do not necessarily reflect all individual or possible treatment plans.

What Influences Treatment Investment

  • Goal complexity and provider time
  • Product selection and treatment approach
  • Number of sessions required
  • Maintenance-focused versus corrective goals

Frequently Asked Questions

We accept a variety of secure payment options including:
  • Interac (debit card)
  • Credit/Debit Cards (Visa, Mastercard, American Express)
  • Digital Wallets (PayPal, Apple Pay, Google Pay)
  • Bank Transfers (wire transfers and bank cash transfers)
  • Interac e-Transfer to pay@ivonne.ca
  • Canadian Cash (in-clinic only; change issued as store credit or e-transfer)

A 3% non-cash fee applies to all non-cash transactions. For full details, see our Payment Methods Policy.

We offer flexible payment options to help you invest in your treatment plan:
  • Package Pricing – Purchase treatment packages as you go, paying for each phase as you progress.
  • IVONNE Wallet – Preload funds into your personal wallet and allocate them to individual treatments or treatment plans. Wallet deposits, gift cards, and packages sometimes come with additional incentives.

Full advance payment is required for treatment packages. Payment options can be discussed during your consultation.

Treatments: We do not issue refunds for treatments. However, unused treatment value can be applied toward future treatments or products within 12 months, or transferred to another person as a gift card balance.

Products: Products may be returned within 30 days of purchase if unused and in original condition with proof of purchase. Return shipping is the customer's responsibility. Gift cards and certain health/personal care items are non-returnable.

Billing Disputes: You have 180 days to dispute technical or accounting errors such as incorrect, duplicate, or overcharges.

A 3% merchant fee applies to all transactions including refunds. For complete details, see our Refund Policy.

While we do not directly bill insurance providers, some of our treatments may be eligible for reimbursement through:

  • Employee Health Benefits – Certain employer-sponsored health plans may cover aesthetic or dermatological treatments. Please check with your plan administrator before purchasing.
  • Health Spending Account (HSA) – If you have an HSA, some treatments may qualify as eligible expenses. Confirm with your plan administrator before purchasing.
  • Personal Health Spending Plan (PHSP) – Similar to an HSA, a PHSP may cover certain treatments. Speak with your plan administrator to verify eligibility before purchasing.

Important: None of our treatments are covered by federal or provincial healthcare insurance (e.g., OHIP). Any reimbursement depends on your individual plan and is subject to your plan administrator's approval.

Charges from our clinic appear on your credit card or bank statement as IVONNE Ottawa.

Treatment frequency varies based on individual goals and investment level. Some clients visit once a year for maintenance, while others come monthly for ongoing corrective care.

Yes, you can gift treatment dollars to someone else. Due to Canadian privacy laws, we cannot discuss which treatments a recipient uses or share any details from their file with you—but gifting funds is simple.

We recommend the following options:

  • Plastic Gift Card: Purchase a gift card in your own name, then request a transfer into the recipient's name after they receive it.
  • Interac e-Transfer: Send funds to pay@ivonne.ca and let us know who the recipient is.
  • Wire Transfer: Contact us to arrange a wire transfer on someone's behalf.
  • Pay Online: Use the "Pay Online" button in our website menu to send funds, then notify us of the intended recipient.

Once we receive the funds, we'll allocate them to the recipient's IVONNE Wallet and can activate them for a specific date if it's a gift.

Begin the Application Process

Our application helps us ensure alignment between your goals, treatment needs, and our clinical approach.

Our minimum treatment plan typically begins at CAD 2000.

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