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IVONNE is moving to 320 Queen Street, Ottawa

IVONNE is relocating to serve you better. In January of 2022 you’ll find us located in the retail concourse at Place de Ville.

Our new address will be:
0116-320 Queen Street
Place de Ville I Shops, Concourse Level
Ottawa, ON  K1R 5A3

Official confirmation of the new opening date will follow closer to the actual date. Please monitor your email, appointment notifications, and our Instagram @ivonneclinic to confirm the date and grand reopening.

Rest assured that we will reach out to all clients to confirm your appointment location. Until then we remain open and fully operational at 138 Sparks Street until December 31, 2021!  For those clients with appointments in January/February we’ll be communicating with each of you directly to remind you of the location change.


About New New Space

Place de Ville is a four-building (2 tower) complex attached to two hotels (the Delta and Marriott), and has been around for almost 6 decades.

Connected directly to the (Lyon Street) LRT this new location will allow our clients to relax in a more secure, fully renovated, upscale clinical environment.

Our dedicated consultation area and new private treatment rooms will leave you feeling uninterrupted, and refreshed. Plus, you’ll have access to undiscovered dining options nearby.

Getting Here

We’ll be easy to find between Kent and Lyon Streets, in the retail concourse below Place de Ville (Tower A/B) at the bottom of the escalator.

Enter through Place de Ville Tower B at 112 Kent Street, Tower A at 320 Queen Street, or Tower A from Albert Street. Proceed through the corridor, past the security desk, and down the escalator.

Complete virtual directions will be available in Google Maps beginning in the Winter/Spring of 2022.


New Clinic Highlights

WELL Health-Safety Rated

Certified by WELL Health Safety you can feel confident knowing that the space you’re entering puts your health first.

Place de Ville has been certified by WELL, an important distinction during these challenging times.

Professionally Designed With Your Comfort In Mind

The IVONNE clinic has been reimagined by professional designers known for their work in the tech, health, and beauty sector. The style will be familiar to many of our clients who already work and live in similar spaces.

Easy To Find

We’ll be near the escalator on the lower level – don’t worry you’ll easily spot us. The short distance between the door or paid parking garage will allow you to navigate easily to our clinic with minimal contact. With direct access to LRT you can now avoid inclement weather or direct sunlight.


The retail concourse is serviced by onsite security just steps away, and located in a safer, quieter area of Ottawa’s downtown core.


With a selection of parking options nearby clients will also have access to 1,744 paid underground parking spaces directly in the building. Entrance located on Albert Street. Exit is to the north on Queen Street.

Services and Products

We continue to focus on providing the highest level of service for Clinical Permanent Makeup and Skincare. We’re proud to offer:

Permanent Makeup including KRASOTA Longer-Lasting Permanent Makeup
– Eyebrow Tattoo (e.g. Microblading, Nano Brows)
– Eyeliner Tattoo
– Lip Tattoo
– Beauty Mark/Freckle Tattoo

Scar, Stretch Mark and Vitiligo Camouflage Tattoo

Professional Skincare
– Microneedling
– Chemical Peels
– Authorized retail sales of AlumierMD, AnteAGE, G.M. Collin, EyEnvy, and EltaMD

Hours of Operation

Our hours will slightly change to:

Monday – Friday 10:00am – 6:00pm; and 
Weekends – By Appointment Only 10:00am – 6:00pm (Alternating Weeks)


IVONNE was founded in 2017 under the original brand “Faces By Ivonne”. Services focused on Permanent Makeup with an emphasis on Microblading.

In November of 2018 “Faces By Ivonne” rebranded to “IVONNE” and acquired a local aesthetics business, relocating to 138 Sparks Street.

In December of 2021 the lease at 138 Sparks Street expires, and as COVID continues to leave its footprint on downtown culture, it’s now time to bring our clients into a more modern, and safer space.


In January of 2022 we will officially complete a rebrand, shortening our name to IVONNE. Although we say goodbye to “IVONNE” our website url remains, and Ivonne Sanchez is still your primary provider for all of your services.

In the meantime you may have already notice that our social media name has changed to @ivonneclinic across all of our accounts. Now you’ll be able to find us more easily.