Payment Methods Policy

An Appointment Confirmation Fee up to 100% of the value of the appointment may be taken at the time of scheduling.

Otherwise all fees are due upon completion of treatment appointments.

A 3% merchant fee will apply to all online or point-of-sale transactions. The amount is also disclosed specifically in the fee breakdown online at the time of scheduling. You may also refer to the breakdown of fees in your original appointment confirmation email.

To help provide a safe experience, we only allow payment methods that offer strong protection for both us and our clients.

The following payment methods, which are offered at IVONNE, online or in-clinic. are allowed:

  • Interac (debit card)
  • Credit card or debit card (VISA, Mastercard, American Express)
  • PayPal
  • Apple Pay
  • Google Pay
  • Canadian Cash payment in-clinic only (See Cash Payments below)
  • Bank-to-bank transfers (also known as bank wire transfers and bank cash transfers)
  • Interac e-Transfer to info @ (IVONNE will never ask you to send an Interac e-Transfer to an email outside of our domain i.e. gmail or personal email)
  • Bitcoin Cryptocurrency via BitPay
  • Gold and Silver Coins (please contact us in advance for rates)

The following payment methods are not allowed, including:

  • Sending cash through the mailpoint-to-point cash transfer services such as Western Union or MoneyGram
Cash Payments

Canadian Currency cash payments are accepted in person at our clinic only, however, change will not be issued in cash or coin format. Instead, any residual amount owing from cash transactions will be:

a) Held on your client profile in an egift, coupon, or notation format.; or
b) Disbursed via Interac e-Transfer upon request to the email address on file with your client scheduling account. Please allow 7 business days to process.

*The method of residual disbursement must be selected upon checkout and cannot be changed thereafter.

Payments By Telephone

Due to an increase in fraudulent transactions were are unable to accept credit card payment by telephone.

Last Updated: March 8, 2022