Communication Policy

How We Communicate With You

For your safety and protection IVONNE will only ever communicate with you through any of the following channels:

  • By email from the following domains:,

    including (but not limited to) the following accounts,,

    We will never send you emails from free webmail accounts like Google or
  • Through our scheduling system from;
  • Through our SMS marketing system at (343) 655-1445;
  • Via our prescription pad updates from;
  • By landline from (613) 695-6662; 
  • Through social media @ivonneclinic or website chatbot

To update your marketing preferences please use the subscription links in the bottom of our marketing emails.

To update your telephone and SMS marketing preferences please use the form on this page: